The full lifecycle in one platform
Instalment lending has a long operational tail. Between origination and final repayment, a loan touches underwriting, repayment scheduling, holiday requests, early settlement, missed payments, collections, and closure. Most platforms handle the front end well. The back end is where operational cost accumulates.
CreditOnline manages the complete instalment lifecycle - from application and credit decision through servicing, mid-loan amendments, and recovery - without handoffs to separate systems.
Repayment structures that match your product
Not every instalment product follows the same schedule. Three repayment methods are supported natively:
Annuity - equal periodic payments where the proportion of interest vs. principal shifts over time. Standard for most consumer instalment products.
Linear - fixed principal payments with decreasing interest, resulting in higher early payments and lower later ones. Common in SME and asset-backed lending.
Bullet - interest-only payments throughout the term with full principal at maturity. Used in bridging finance and certain business loan structures.
All three are configurable at origination. Your team sets the parameters; the platform handles the arithmetic.
Mid-loan flexibility
Borrower circumstances change. The platform handles mid-loan amendments without manual recalculation:
- Payment holidays - partial or full, applied to any payment in the schedule, with automatic interest recalculation for the remaining term.
- Early repayment - borrowers settle ahead of schedule; the system recalculates the outstanding balance, applies any early settlement fee, and closes the account cleanly.
- Payment date changes - schedule shifts for payday alignment or other circumstances, with downstream recalculation applied automatically.
Decisioning and compliance
CreditOnline’s solvency assessment engine runs configurable scoring algorithms against applicant data alongside integrated bureau checks. The system connects to partner KYC and credit scoring services for live checks at origination.
For EU lenders, the platform supports the documentation requirements under the Consumer Credit Directive - automated document generation covers loan agreements, repayment schedules, and pre-contractual disclosures.
Collections and recovery
Late payments are a normal part of instalment lending. The platform handles them without leaving the system:
- Automated late fee calculation and application on missed payments
- Configurable reminder sequences - SMS, email, in-app - before and after due dates
- Recovery and trial process management for accounts in arrears
- Escalation paths configurable to your collections policy